Any person aggrieved can make a complaint to the Authority in regard to a programme broadcast by a Member / Associate Member of the NBA.
How to make a complaint?
A complaint must be made in writing, either in English or Hindi, and must include the following:
Copy of the complaint letter sent to the broadcaster;
Copy of reply received from the concerned broadcaster ;
Name and address of the broadcaster.
Specify the news item, programme
Date, time and channel of broadcast.
Short summary of what the complainant is aggrieved of, in particular what precept of the Code has been breached (detailed in the section ‘What can I complain about? of this booklet).
All relevant documentary or other material, if any, in support of the complaint.
It is important to include all the above details. To assist complainants, a ‘Complaint Form’ is available on the website at www.nbanewdelhi.com or it can be obtained from the NBA office.
What can I complain about?
You may complain of any breach of the Code, including the following Principles of Self Regulation contained in the Code :
Impartiality and objectivity in reporting
Ensuring neutrality
Reporting on crime and safeguards to ensure crime and violence are not glorified
Depiction of violence or intimidation against women and children
Sex and nudity
Privacy
Endangering national security
Refraining from advocating or encouraging superstition and occultism
Sting operations
What will happen to your complaint?
Not later than 14 (fourteen) days from the date of receipt of a complaint complete in all respects, the Authority will issue notice to the concerned broadcaster to show cause why action should not be taken under the Regulations.
